Felicity Kay/ December 2, 2017 12:07 (UK)
According to the site’s owners, Royal Panda was formed due to frustration with existing online casinos blighted by inept customer service, generic promotions, and unintuitive web-based interfaces. The apparent intention with Royal Panda since its 2013 start was averting these wrongs.
Perhaps unsurprisingly considering all of this, Royal Panda is primarily a casino website. However, its sports betting offering has got off to a promising start, despite currently feeling rather undeveloped.
As we write, 8 sports – football, tennis, basketball, Rugby League, volleyball, baseball, water polo and handball – are represented, but only for the UK market. Only one language and one currency – English and the pound – are supported.
In common with the Royal Panda website as a whole, the sports betting section can look bland with its largely indiscriminate use of black and dark grey. It remains, however, functional and straightforward to get around. The live betting worked particularly well in our experience, while top and left-side navigation panels make everything you need in constantly easy reach.
When it comes to the choice of sports available to bet on, Royal Panda appears to have dipped its furry panda foot into the water rather than diving right in. Still, the popular options of football, basketball, and Rugby League are covered, while the odds we saw seemed generally favourable.
Furthermore, there is impressive strength in depth; in football alone, we found over 1,700 live and pre-match opportunities for betting.
This is certainly an area in which Royal Panda backs up its claim to be user-friendly. Clicking on the highly visible 'Help' link brings up a detailed FAQ from the right-hand side, where other links lead to a phone number, online contact form, and live chat facility for further support.
One touch that we are particularly fond of on Royal Panda is the Live MultiView section, to which you can add events selected from the navigation bar at the left.
We found that the Royal Panda website tended to load quickly on our test PC, despite slowdown popping up on some occasions when we attempted to log in. We were more pleased to see that Royal Panda has a dedicated mobile site for smartphone users; no app downloads are necessary.
Sports betting fans can also participate in the loyalty program Loyal Panda, where you can earn points to reach Bronze, Silver, Gold, and Diamond loyalty levels and unlock bonuses.
The options for depositing include – but are not limited to – MasterCard, Visa, Visa Electron, Maestro, Skrill, Neteller, Paysafecard, AGMO, AstroPay Card, DineroMail, eKonto, Euteller, Przelewy24, Trustly and instant banking. Withdrawals can be made through Skrill, Neteller, MasterCard, Visa, Visa Electron, Maestro and fast bank transfers.
After a withdrawal has been approved by Royal Panda, expect the payout no later than 5 banking days.
While Royal Panda has taken relatively tentative steps in the arena of sports betting online, it could soon ascend through the ranks of the UK’s most esteemed sports betting sites. We recommend that Royal Panda adds even more betting opportunities for taking via the nicely laid out interface.